ASTYLUX
®
/ Terms and Conditions
Terms and Conditions
Last Updated: January 1, 2026
Welcome to Astylux. By accessing astyluxgb.framer.website and purchasing our premium streetwear, you agree to the following terms. We’ve kept this straightforward because we know you’re here for the gear, not the paperwork.
1. General Provisions
Astylux provides high-quality techwear and anime-inspired apparel. By using this site, you confirm that you are at least 18 years of age or have parental consent to shop with us. All designs, including our signature "Born For Street" branding, are the intellectual property of Astylux.
2. Custom Orders & Personalized Items
We specialize in bringing fiction to life through customized techwear.
Process: For any custom design, customers must contact us via Instagram @astylux_official or our website.
Payment: Custom orders may require a partial or full advance payment before production begins.
Finality: Once a custom design is approved and produced, it cannot be exchanged or returned unless there is a manufacturing defect.
3. Shipping & Delivery Logistics
We ensure your gear reaches you via the most reliable channels.
Inside Chattogram: 70 TK (First KG)
Outside Chattogram: 130 TK (First KG)
Weight Surcharge: 30 TK for every additional KG after the first.
International Shipping: We ship globally via REDX or DHL. International customers must contact us directly to calculate specific shipping rates and customs duties.
4. Return & Exchange Policy
We stand by our quality, but we understand that the fit needs to be perfect.
Standard Items: Returns or exchanges must be initiated within 3 days of delivery.
Discounted Products: To maintain our low prices, discounted items have a strict 1-day return/exchange window.
Free Shipping Exception: If a product was purchased under a "Free Shipping" promotion and is subsequently returned, the original delivery fee will be deducted from the refund amount.
Condition: Items must be unworn, unwashed, and in original packaging with all Astylux tags attached.
5. Astylux AI Usage
Our Astylux AI is designed to improve your shopping experience. While it is constantly learning to provide better answers, its responses are for informational purposes. For official disputes or final order confirmations, please refer to our human support team via the Contact page.
6. Payment & Security
We offer secure payment methods for all customers in Bangladesh and abroad. Prices are subject to change based on limited edition drops or material costs, but the price at the time of your order is final.
7. Limitation of Liability
Astylux is not responsible for any indirect or consequential damages arising from the use of our products. We "Engineered for the Street," but we expect our customers to use the gear responsibly.
8. Governing Law
These terms are governed by the laws of Bangladesh. Any disputes will be settled within the jurisdiction of the courts in Chattogram.
Questions? Reach out to us at @astylux_official or chat with Astylux AI on our homepage.
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